Last year my coworker Elena and I spent three days trying to schedule a thirty-minute call. Three days. She'd email "Tuesday afternoon?" and I'd write back "In meetings until 4." Then she'd try Wednesday and I was free but she
AI note taker
A client asked me last fall which AI note taker I recommended for their team. I said "Otter, probably" and then realized I had no idea if that was actually true. I'd been using Otter for two years out of habit, not because I'd
AI Meetings
My first Zoom call went badly. This was 2018. I was in a cafe in Lisbon. My mic was on and I didn't know. The first thing everyone heard was me ordering a coffee in terrible Portuguese — "um galão, por favor" — and then the barista yelling
virtual meeting etiquette
I’ve sat through something like four thousand video calls since 2020. Nobody ever handed me a list of virtual meeting etiquette rules for professional video calls, so somewhere around meeting number 1,200, I started keeping my own. The same mistakes kept repeating across companies, continents, and seniority levels.